HD Service and Support portal

Welcome to the documentation pages for the application "Service and Support portal", called Jira Service Management (JSM), provided by the service healthdata.be (Sciensano).

These pages provide information about the use of the Jira Service Management and the processes behind. The following sections are (will be) provided:

• Access the Jira Service Management
• How to create an account
• How to set default language
• How to create a ticket
• How to follow up a ticket
• How to delete my account
• How to submit a question or complaint