docs.healthdata.beAccess Manager actions using the EAM interface
Table of contents
How to create a user using the EAM interface?
How to create an own account using the EAM interface?
How to create an account for another user using the EAM interface?
How to approve an account request using the EAM interface?
How to disable an account using the EAM interface?
How to restore an account using the EAM interface?
How to change the user type to Access manager using the EAM interface?
How to change the user type to Authenticated user using the EAM interface?
How to change the user type to Manager using the EAM interface?
How to change the user type to Administrator using the EAM interface?
How to reset the password of an account using the EAM interface (FAS)?
How to view the accounts of all participants to an own project of the own organization using the EAM interface?
How to view the accounts of all participants to all projects of own organization using the EAM interface?
How to view the accounts of own projects using the EAM interface?
How to view all accounts of all projects of all organizations using the EAM interface?
This documentation is being updated regularly. We try to provide as correct, complete and clear as possible information on these pages. Nevertheless, if you see anything in the documentation that is not correct, does not match your experience or requires further clarification, please create a support ticket via our portal (https://healthdatabe.atlassian.net/servicedesk/customer/portals) or send us an e-mail via support.healthdata@sciensano.be to report this documentation issue. Please, do not forget to mention the URL or web address of the page with the documentation issue. We will then adjust the documentation as soon as possible. Thank you!How to create a user using the EAM interface?
An Access Manager is not able to carry out this action.
How to create an own account using the EAM interface?
End-to-end process:
Navigating to the HD EAM Portal and Access Manager profile
Go here to learn how to login via the Federal Authentication Service (FAS) with eID or itsme.
Creating an own account
Go here to learn how an Access Manager creates an account on his own profile page.
How to create an account for another user using the EAM interface?
End-to-end process:
Navigating to the HD EAM Portal and Access Manager profile
Go here to learn how to login via the Federal Authentication Service (FAS) with eID or itsme.
Creating an account for another user
Click on Manage to the top left of the screen, so that the EAM menu appears. When hovering over this, the items EAM Users and EAM Accounts become visible. Click on EAM Users.
The users overview opens. Select the user you want to create an account for, by clicking on first name, last name or SSIN.
The user's My page with all the details appears. Click on the Add new Account button.
The Add a new account window opens. To provision the account, you complete the Account e-mail address and select an Organisation/Application. Click on the Save button.
Return to the User details to see that the account has been added.
How to approve an account request using the EAM interface? (own orgs)
End-to-end process:
Navigating to the HD EAM Portal and Access Manager profile
Go here to learn how to login via the Federal Authentication Service (FAS) with eID or itsme.
Approving an account request
Click on Manage to the top left of the screen, so that EAM appears. When hovering over this, the items EAM Users and EAM Accounts become visible.
Select EAM Accounts and Approval successively.
When clicking on Approval you open the page with end-user accounts that are waiting to be approved:
There are two ways to approve these account requests:
- By checking the selection box of the relevant account request and selecting the Approve action. Click on the Apply to selected item button to perform the action.
- By clicking on the Edit button in the Operations column for the relevant account ...
... and subsequently on the Approve button in the Account: Manage grants screen.
The Account state changes to Approved.
After this, a fulfillment process will start to run in the background resulting in a final account state change to Published.
Performing a push action
If this change does not take place within a reasonable amount of time - usually between 15 minutes and up to three hours - the account could be updated by means of a "push".
Therefore, return to the accounts overview screen.
First, check the Approved account that needs to be pushed (1). Then, open the Action drop-down menu and select the Update account (push) option (2). Finally, validate this action by clicking on the Apply to selected items button (3).
In case the push action does not trigger the expected result, you need to contact our Support service.
How to disable an account using the EAM interface? (own orgs)
End-to-end process:
Navigating to the HD EAM Portal and Access Manager profile
Go here to learn how to login via the Federal Authentication Service (FAS) with eID or itsme.
Disabling an account
Learn here how to disable an account.
Click on Manage to the top left of the screen, so that EAM appears. When hovering over this, the items EAM Users and EAM Accounts become visible.
Select EAM Accounts and Approval successively.
When clicking on Approval a page is opened with a list of end-user accounts that are waiting to be approved:
To disable an account you here need to click on the relevant Edit button in the Operations column.
The Account: Manage grants screen appears in which you click now on the Disable button.
The Account state changes to Disabled.
You have now succesfully disabled an account.
How to restore an account using the EAM interface? (own orgs)
End-to-end process:
Navigating to the HD EAM Portal and Access Manager profile
Go here to learn how to login via the Federal Authentication Service (FAS) with eID or itsme.
Restoring an account
Go here to learn how to restore an account.
How to change the user type to Access manager using the EAM interface?
End-to-end process:
Navigating to the HD EAM Portal and Access Manager profile
Go here to learn how to login via the Federal Authentication Service (FAS) with eID or itsme.
Promoting to Access Manager
Click on Manage to the top left of the screen, so that EAM appears. When hovering over this, the items EAM Users and EAM Accounts become visible. Click on EAM Users.
The Users overview is shown. To promote a certain user to Access Manager, you need to select the relevant checkbox and go to the Action drop-down toggle at the bottom of the page.
Click on the toggle button and select Promote to Access Manager. Select Apply to selected items down-right of the screen to perform the change of the user type to Access Manager.
In case the Authenticated User is associated with multiple HCOs, you need to select the one for which the user needs to be promoted to Access manager. Confirm successively.
The change is published in the users overview.
How to change the user type to Authenticated user using the EAM interface?
End-to-end process:
Navigating to the HD EAM Portal and Access Manager profile
Go here to learn how to login via the Federal Authentication Service (FAS) with eID or itsme.
Demoting to Authenticated User
Click on Manage to the top left of the screen, so that EAM appears. When hovering over this, the items EAM Users and EAM Accounts become visible. Click on EAM Users.
The Users overview is shown. To demote an Access Manager (to user type of Authenticated User), you need to select the relevant checkbox and go to the Action drop-down toggle at the bottom of the page.
Click on the toggle button and select Demote Access Manager. Select Apply to selected items down-right of the screen to perform the change of the user type to Access Manager.
On the security query screen you click on the Execute action button to perform the change.
The change is published in the users overview.
How to change the user type to Manager using the EAM interface?
An Access Manager is not able to carry out this action.
How to change the user type to Administrator using the EAM interface?
An Access Manager is not able to carry out this action.
How to reset the password of an account using the EAM interface? (FAS)
An Access Manager is not able to carry out this action.
How to view the accounts of all participants to an own project of the own organization using the EAM interface?
There is currently no concept "own project"
How to view the accounts of all participants to all projects of own organization using the EAM interface?
End-to-end process:
Navigating to the HD EAM Portal and Access Manager profile
Go here to learn how to login via the Federal Authentication Service (FAS) with eID or itsme.
Click on Manage to the top left of the screen, so that EAM appears. When hovering over this, the items EAM Users and EAM Accounts become visible.
Click on EAM Accounts. You will now see the overview of all accounts of all users.
How to view the accounts of own projects using the EAM interface?
There is currently no concept "own project"
How to view all accounts of all projects of all organizations using the EAM interface?
An Access Manager is not able to carry out this action.
This documentation is being updated regularly. We try to provide as correct, complete and clear as possible information on these pages. Nevertheless, if you see anything in the documentation that is not correct, does not match your experience or requires further clarification, please create a support ticket via our portal (https://healthdatabe.atlassian.net/servicedesk/customer/portals) or send us an e-mail via support.healthdata@sciensano.be to report this documentation issue. Please, do not forget to mention the URL or web address of the page with the documentation issue. We will then adjust the documentation as soon as possible. Thank you!