docs.healthdata.beAuthenticated user actions using the EAM interface
Table of contents
How to create a user using the EAM interface?
How to create an account using the EAM interface?
How to create an account for another user using the EAM interface?
How to approve an account request using the EAM interface?
How to delete an account in Draft state using the EAM interface?
How to restore an account using the EAM interface?
How to change the user type to Access Manager using the EAM interface?
How to change the user type to Authenticated User using the EAM interface?
How to change the user type to Manager using the EAM interface?
How to change the user type to Administrator using the EAM interface?
How to reset the password of an account using the EAM interface?
How to view the accounts of all participants to an own project of the own organization using the EAM interface?
How to view the accounts of all participants to all projects of own organizations using the EAM interface?
How to view the accounts for an own project using the EAM interface?
How to view all accounts for all projects of all organizations using the EAM interface?
This documentation is being updated regularly. We try to provide as correct, complete and clear as possible information on these pages. Nevertheless, if you see anything in the documentation that is not correct, does not match your experience or requires further clarification, please create a support ticket via our portal (https://healthdatabe.atlassian.net/servicedesk/customer/portals) or send us an e-mail via support.healthdata@sciensano.be to report this documentation issue. Please, do not forget to mention the URL or web address of the page with the documentation issue. We will then adjust the documentation as soon as possible. Thank you!How to create a user using the EAM interface?
End-to-end process:
Navigating to the HD EAM Portal page
Go here to learn how to login via the Federal Authentication Service (FAS) with eID or itsme.
In the following we describe the process of how to become an Authenticated User by completing the user profile. This is a necessary step to create an account and to carry out specific actions.
The main My profile screen that opens up after selecting the confirmation button shows the Personal information you have already shared with the EAM system via the Federal Authentication Service (FAS), i.e. your first name, last name and NISS code. And, if available, a NIHDI number.
Below the personal information you will find the Linked accounts window with an overview of the accounts linked to your profile. You can sort this overview by Account, Email and State. Selection of an account in this window directs you to the management of grants for these accounts, to an overview of accesses to projects and several advanced actions.
Attention: Upon your first login the list with linked accounts will of course be empty.
Now, click on your name and e-mail address on the top left of the screen to toggle a toolbar with four tabs:
View profile, Edit profile, My Accounts and Log out.
The View profile tab directs you to the My profile screen, which is the screen you are viewing now.
To complete your profile, select the Edit profile tab. The Edit page consists of two subtabs: User settings and Personal information. The red asterisks indicate required fields.
Select the User settings tab.
ATTENTION: When logging in for the first time, the User settings tab will feature a primary e-mail address field with a pre-filled default e-mail address, e.g.:
Replace this address with your professional e-mail address. This e-mail address is used to send necessary notifications to you.
DO NOT enter public e-mail addresses such as @gmail.com, @live.com, @hotmail.com etc.
Confirm with the Save button.
The Personal information tab contains pre-populated information such as first name, last name and SSIN in greyed out fields. This information can't be changed. Next to this, you can provide a NIHDI number, or more than one, if applicable.
Use the Save button to confirm. You have now completed the fields in both User settings and Personal information tabs, which makes you known to the EAM system as an Authenticated User.
For completeness' sake: The Legacy requests tab offers an overview of the requests that were made in former versions of the EAM system. More information of this Requests overview are to be found in the relevant documentation of EAM 2.7.
How to create an account using the EAM interface?
Full tutorial available here
End-to-end process:
Navigating to the HD EAM Portal page
Go here to learn how to login via the Federal Authentication Service (FAS) with eID or itsme.
Completing the user profile and becoming an Authenticated User
Go here to learn how to complete the user profile and how to become an Authenticated User.
Adding and provisioning an EAM account
Go here to learn how to add and provision an account.
Requesting for approval of an account without grants
At this stage you can already request for approval of this provisioned account. Therefore, select the Edit button in the Actions column.
Click on the Request approval button.
When you return to the My accounts page, you will notice that the status has changed to Approval in orange.
The Access Manager will be notified of your request via e-mail. You will have to wait now for the Access Manager to take action. This can take multiple hours. Upon confirmation the Account state will change to Approved.
ATTENTION: An account without grants, even approved, does not allow for much action. The most important thing is that at the Access Manager's side you are known to the EAM system and should be visible in the list of users within the organization.
How to approve an account request using the EAM interface?
An Authenticated User is not able to carry out this action.
How to delete an account in Draft state using the EAM interface?
End-to-end process:
Navigating to the HD EAM Portal page
Go here to learn how to login via the Federal Authentication Service (FAS) with eID or itsme.
Completing the user profile and becoming an Authenticated User
Go here to learn how to complete the user profile and how to become an Authenticated User.
Adding and provisioning an EAM account
Go here to learn how to add and provision an account.
Deleting an account
ATTENTION: Once an account approval request has been granted and features the status Approval, the Delete option is not available anymore.
Selecting the Edit button opens the account page for managing grants. If no grants are shown, no grants are to be managed. Added grants can only be viewed.
Once in Approval State, an Authenticated User can't delete the account anymore. You need then to contact your Access Manager for further action, e.g. to disable the account.
How to restore an account using the EAM interface?
An Authenticated User is not able to carry out this action.
How to change the user type to Access manager using the EAM interface?
An Authenticated User is not able to carry out this action.
How to change the user type to Authenticated User using the EAM interface? (automatic on login)
Video available here
End-to-end process:
Navigating to the HD EAM Portal page
Go here to learn how to login via the Federal Authentication Service (FAS) with eID or itsme.
Completing the user profile and becoming an Authenticated User
Go here to learn how to complete the user profile and how to become an Authenticated User.
How to change the user type to Manager using the EAM interface?
An Authenticated User is not able to carry out this action.
How to change the user type to Administrator using the EAM interface?
An Authenticated User is not able to carry out this action.
How to reset the password of an account using the EAM interface? (FAS)
An Authenticated User is not able to carry out this action.
How to view the accounts of all participants to an own project of the own organization using the EAM interface?
There is currently no concept "own project"
How to view the accounts of all participants to all projects of own organizations using the EAM interface?
An Authenticated User is not able to carry out this action.
How to view the accounts for an own project using the EAM interface?
There is currently no concept "own project"
How to view all accounts for all projects of all organizations using the EAM interface?
An Authenticated User is not able to carry out this action.
This documentation is being updated regularly. We try to provide as correct, complete and clear as possible information on these pages. Nevertheless, if you see anything in the documentation that is not correct, does not match your experience or requires further clarification, please create a support ticket via our portal (https://healthdatabe.atlassian.net/servicedesk/customer/portals) or send us an e-mail via support.healthdata@sciensano.be to report this documentation issue. Please, do not forget to mention the URL or web address of the page with the documentation issue. We will then adjust the documentation as soon as possible. Thank you!