(NEW) SPOC actions

In this article, we cover the different actions of a SPOC in more detail.

SPOC actions upon a request

In future the SPOC will be notified in case a request for access was requested by a colleague, allowing them to consult the overview table to consult and edit all requests for their organization.

To open the overview table, the SPOC needs to log in to My Profile followed by selection of the tab Requests overview. The overview of the requests appears.

In the Operations field an Approve/Reject selection button is displayed next to a request with the status created or approval_requested (framed in blue). Two actions are possible now: the SPOC can either approve or reject the user's request.

When selecting Approve, and after confirmation of this action, the status of the request changes to "approved_rae" and the dates in both fields Updated and Completed are updated accordingly as demonstrated in the screenshots underneath. At this point, the account creation for HD applications will be initiated as well as the provisioning of the respective credentials once the registry is in production.

Approve action:

Approved:

When selecting Reject, and after confirmation of this action, the request receives the status "rejected", the dates in the fields Updated and Completed are updated accordingly. A rejected request remains in the overview for follow-up purposes. Compare following screens:

Reject action:

Rejected:

This documentation is being updated regularly. We try to provide as correct, complete and clear as possible information on these pages. Nevertheless, if you see anything in the documentation that is not correct, does not match your experience or requires further clarification, please create a support ticket via our portal (https://healthdatabe.atlassian.net/servicedesk/customer/portals) or send us an e-mail via support.healthdata@sciensano.be to report this documentation issue. Please, do not forget to mention the URL or web address of the page with the documentation issue. We will then adjust the documentation as soon as possible. Thank you!