(NEW) SPOC actions

(NEW) SPOC actions

Last updated: 2023-03-28 13:49

In this article, we cover the different actions of a SPOC in more detail.

SPOC actions upon a request

In future the SPOC will be notified in case a request for access was requested by a colleague, allowing them to consult the overview table to consult and edit all requests for their organization.

To open the overview table, the SPOC needs to log in to My Profile followed by selection of the tab Requests overview.

With the new implemented functionality of the Operations field with the Approve/Reject selection button (framed in blue underneath) the SPOC can to approve end-user requests that have the status "created" and "approval_requested".

Once the status changes to "approved_rae", the account provisioning will be initiated and the account will be provided once the registry is in prodcution.
On the other hand the SPOC has the possibility to reject a request by selecting the reject button within the drop down list. When this happens, the status of the request changes to "rejected", and thus no credentials will be provided

In the Operations field a selection button Approve/Reject is displayed next to a request with the status created or approval_requested. Two actions are possible now: the SPOC either approves or rejects the user's request.

When selecting Approve and after confirmation of this action, the status of the request changes to "approved_rae", the dates in the fields Updated and Completed change accordingly as demonstrated in the screenshots underneath:

Approve:

Approved:

When selecting Reject and after confirmation of this action, the request receives the status "rejected", the dates in the fields Updated and Completed change accordingly. A rejected request remains in the overview for reference reasons. Compare following screens:

Reject

Rejected:

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