Access the HD Service and Support portal

[[ page in writing]]

Browse to the login page: url: https://sciensano.service-now.com/

A screen with title "Log on to online public services" will appear.

If you prefer to use your eID card to login, select the field "LOG IN with eID card reader".

If you prefer to use your itsme to login, select the field "LOG IN via itsme".

If you are a user from the Grand Duchy of Luxembourg, select the field "LOG IN with a valid European login method".

The first time you logon, a profile page will appear in which you have to enter necessary data that the portal recognizes you later. 

Please provide your email address

-The organization you work for.

If you are a citizen, tick the box ‘Non applicable

Please provide your NIDHI-number.

If you are a citizen, tick the box ‘I do not have a personal NIDHI-number’

Click on ‘Save’ and you will be navigated to the homepage.

Once logged in, the user will see the homepage of the HD Service and Support portal: