Browse to the public main page of the HD Service and Support portal: Jira Service Management portal.

Enter your e-mail address and click on "Next". This will lead you to the next step, which is "How to create an account".

To use the Jira Service Management portal, you need to create an account. To do so, enter your email address and click on "Sign Up".

You will then receive an e-mail to set your password.

Once you have set your password, you will be able to log in to the Jira Service Management portal.

Once you are logged in the Jira Service Management portal, you can modify the default language of the portal.

Go to your profile page on the top right of your screen.

Click on "Profile" and edit the language.

To create a ticket click on "Create a Support ticket"' on the main page.

You will see the page below. Once you have filled in all the mandatory fields, click on "Send".

To follow up a ticket, go to your profile page and click on "Requests".

You will see the following page with all the requests you submitted.

You can filter your requests by clicking on the "Status" button.

If you click on one of your requests, you will get an overview of the request you submitted.

To delete your account your need to create a Support ticket.

If you have questions, remarks or if you would like to submit a complaint, you can do so by clicking on the "Suggest improvement" button on the main page of the Jira Service Management portal.

On this page you need to fill in all the mandatory fields and click on "Send".