COVID-19 Barometer: Self-employed home nurse

Welcome at the technical documentation pages for the project "COVID-19 Barometer: Self-employed home nurse", provided by the service healthdata.be (Sciensano).

These pages provide information about the technical processes of the project. The following sections are (will be) provided:

General project information
The data collection (documentation in progress)
The data transfer (documentation in progress)
The data validation (documentation in progress)
The data analysis (documentation in progress)
The data reporting and visualisation (documentation in progress)

For scientific information of the project, please contact the primary organization that oversees implementation of project (see section "General project information").

This documentation is being updated regularly. We try to provide as correct, complete and clear as possible information on these pages. Nevertheless, if you see anything in the documentation that is not correct, does not match your experience or requires further clarification, please create a support ticket via our portal (https://healthdatabe.atlassian.net/servicedesk/customer/portals) or send us an e-mail via support.healthdata@sciensano.be to report this documentation issue. Please, do not forget to mention the URL or web address of the page with the documentation issue. We will then adjust the documentation as soon as possible. Thank you!

johanvanbussel sam 24/09/2022 - 14:50

General COVID19 BARO SHN project information

Project name

COVID-19 Barometer: Self-employed home nurse

Project abbreviation

COVID19 BARO SHN

Project code

HDBP0298

Primary organization that oversees implementation of project

University Leuven

Partner organization participating in project

Consortium Eerstelijnsdata

Organization that commissioned this project

University Leuven

Organization providing monetary or material support

National Institute for Health and Disability Insurance (RIZIV-INAMI)
Federal Public Service Health

Brief project description

During the COVID-19 pandemic, the national monitoring project COVID-19 Barometer was started by the Consortium Eerstelijnsdata. The aim of this barometer is follow-up of the extra muros (general practitioners, coordinating and advisory physicians, triage posts, pharmacists, midwives, home nurses, …) with regard to the execution of the critical tasks, the quality of execution of tasks, the need for help, the available capacity, the number infections, and the availability of medical equipment.

This data also aims to support the COVID19 Risk Assessment Group, COVID19 Risk Management Group, and the National Crisis Cell.

johanvanbussel mer 21/08/2024 - 16:10

The COVID19 BARO SHN data collection

This documentation is being updated regularly. We try to provide as correct, complete and clear as possible information on these pages. Nevertheless, if you see anything in the documentation that is not correct, does not match your experience or requires further clarification, please create a support ticket via our portal (https://healthdatabe.atlassian.net/servicedesk/customer/portals) or send us an e-mail via support.healthdata@sciensano.be to report this documentation issue. Please, do not forget to mention the URL or web address of the page with the documentation issue. We will then adjust the documentation as soon as possible. Thank you!

johanvanbussel sam 24/09/2022 - 15:03

The COVID19 BARO SHN Data Collection Definition (HDBP0298)

In the file below you can find the Data Collection Definition (DCD) of the project COVID-19 Barometer: Self-employed home nurse. It is a detailed description of the content with field names, formats, values, validation rules, help texts, warning texts, translations, ...

This documentation is being updated regularly. We try to provide as correct, complete and clear as possible information on these pages. Nevertheless, if you see anything in the documentation that is not correct, does not match your experience or requires further clarification, please create a support ticket via our portal (https://healthdatabe.atlassian.net/servicedesk/customer/portals) or send us an e-mail via support.healthdata@sciensano.be to report this documentation issue. Please, do not forget to mention the URL or web address of the page with the documentation issue. We will then adjust the documentation as soon as possible. Thank you!

johanvanbussel sam 24/09/2022 - 16:41

The COVID19 BARO SHN Dataflow description

This documentation is being updated regularly. We try to provide as correct, complete and clear as possible information on these pages. Nevertheless, if you see anything in the documentation that is not correct, does not match your experience or requires further clarification, please create a support ticket via our portal (https://healthdatabe.atlassian.net/servicedesk/customer/portals) or send us an e-mail via support.healthdata@sciensano.be to report this documentation issue. Please, do not forget to mention the URL or web address of the page with the documentation issue. We will then adjust the documentation as soon as possible. Thank you!

johanvanbussel sam 24/09/2022 - 16:40

Support Service of healthdata.be

The Service Desk of healthdata.be (Sciensano) helps users of our applications and services and deals with requests and incidents.

The Service Desk focuses on those services run by our IT Services (HD4DP, HD4RES, healthstat.be,...) and helps you with accounts and passwords. For questions about the content and objective(s) of the projects, we kindly refer users to the managing research organizations.

For most efficient processing of your request, we advise you to use our service portal: Jira Service management (JSM) portal.

Please find below our support window hours:

Jonas.VanBussel mer 02/08/2023 - 09:26

How to report an incident

The healthdata.be service (Sciensano) processes each incident report according to a Standard Operating Procedure (SOP). A public version of this SOP "HD Incident Management Process" is also available on this portal docs.healthdata.be.

To submit an incident related to registries and applications in production and facilitated or managed by Sciensano's healthdata.be service, you must first log into the HD Service and Support portal: Jira Service Management (JSM) portal.

More info concerning how to request an account is available here.

After the login step, you will arrive at the main page of the portal

To create a ticket click on "Create a Support ticket"' on the main page.

You will see the page below. Once you have filled in all the mandatory fields, click on "Send".

Jonas.VanBussel mer 02/08/2023 - 09:27

Submit a request for information about HD

To request information about the healthdata.be platform, you first need to log in to the HD Service and Support portal: https://sciensano.service-now.com/sp.

Om informatie op te vragen over het healthdata.be platform, moet u eerst inloggen op het HD Service- en Supportportaal: Jira Service Management (JSM) portal

Jonas.VanBussel mar 08/08/2023 - 09:46

Politique de sécurité des e-mails

QUEL EST LE PROBLÈME ?

Nous bloquons les e-mails de votre organisation parce que la configuration de vos services de messagerie et/ou de DNS peut permettre aux spammeurs/pirates informatiques d'en abuser. Plus précisément, votre configuration actuelle permet à d'autres expéditeurs d'usurper l'identité de votre organisation en leur permettant d'imiter le « Header From» de l'e-mail de votre organisation.

En d'autres termes, ils peuvent envoyer des messages de phishing et de spam qu'il est impossible de distinguer des e-mails authentiques de votre organisation.

Si vous êtes responsable de la gestion de votre infrastructure TIC, lisez ce qui suit. Sinon, transmettez ce message à votre département TIC ou au service TIC qui gère votre infrastructure TIC.

COMMENT RÉSOUDRE LE PROBLÈME ?

Vous devez vérifier que votre configuration répond aux exigences de sécurité du « Sender Alignment ». Plus précisément, vos services de messagerie et votre DNS doivent être configurés conformément aux normes TIC.

Ces configurations sont courantes, bien documentées et prises en charge par les hébergeurs :

Nous avons constaté que ce problème est fréquent dans les organisations qui ont déplacé leur infrastructure TIC vers des services en Cloud tels que Microsoft (O365), Amazon, Google et MS Azure sans configurer correctement l'infrastructure TIC (qui n'est pas gérée par ces fournisseurs).

Les configurations et les recommandations doivent être mises en œuvre sur l'infrastructure TIC du client, qu'elle soit interne ou externe. Les DNS et les services de messagerie sont les principales plateformes TIC pour ces actions.

L'UTILISATION DE DIFFÉRENTS DOMAINES LORS DE L'ENVOI D'E-MAILS

Les e-mails contiennent une « Envelope From » et un « Header From ». Les deux doivent correspondre pour éviter que l'e-mail ne soit bloqué.

Quelques exemples :

1. Un service public utilise son nouveau nom de domaine dans le « Header From » en son ancien nom de domaine dans l'« Envelope From ».

Envelope From = noreply@publicservice.fgov.be
Header From = noreply@publicservice.belgium.be

➔ Ces e-mails seront bloqués.

Remarque : Comme il s'agit d'une adresse « noreply », l'expéditeur ne remarquera même pas que l'e-mail est rejeté.

2. Une organisation utilise un service Cloud (Freshservice) pour son outil d'assistance et l'« Envelope From » n'a pas été modifié.

• Envelope From = bounces+us.3.52773-helpdesk=organisation.be@emailus.freshservice.com
• Header From = helpdesk@organisation.be

➔ Ces e-mails seront bloqués.

3. Une entreprise utilise un service Cloud (Amazon SES) pour envoyer la notification de l'envoi et « Envelope From » n'a pas été modifié.

Envelope From = 01020188573f374-96de6437-9134-45f4-8aa6-3e9ac18d5848-000000@euwest-1.amazonses.com
Header From = noreply@company.be

➔ Ces e-mails seront bloqués.

Jonas.VanBussel ven 04/08/2023 - 11:42