How to become an Access Manager

There are two ways to receive the status of Access Manager:

• If there is no Access Manager known or created within the organization concerned, the person appointed within the organization needs to file a ticket with the support service of healthdata.be at the Jira Service Management (JSM) portal.
• If an Authenticated User wants to become an Access Manager, this request should be directed to the Access Manager of the organization concerned. In case the Access Manager is not known to the Authenticated user, a ticket for this can be created with the support service of healthdata.be at the Jira Service Management (JSM) portal, who will then inform the Access Manager.

In case your organization is not defined in the EAM portal, create a ticket through the support service of healthdata.be at the Jira Service Management (JSM) portal to request the inclusion of your organization in the EAM portal

Return to the User Matrix

This documentation is being updated regularly. We try to provide as correct, complete and clear as possible information on these pages. Nevertheless, if you see anything in the documentation that is not correct, does not match your experience or requires further clarification, please create a support ticket via our portal (https://healthdatabe.atlassian.net/servicedesk/customer/portals) or send us an e-mail via support.healthdata@sciensano.be to report this documentation issue. Please, do not forget to mention the URL or web address of the page with the documentation issue. We will then adjust the documentation as soon as possible. Thank you!