The RAXONE data collection

The RAXONE data collection

Organizations and/or individuals that provide data

Text organizations and/or individuals that provide data

Start date of the data collection

dd/mm/yyyy

End date of the data collection

dd/mm/yyyy

Periodicity of the data collection

Text periodicity of the data collection

manager Thu, 09/07/2023 - 16:59

The RAXONE Dataflow description

The RAXONE Dataflow description manager Wed, 11/06/2024 - 18:53

Support service for HD4DP v2

Support service for HD4DP v2 manager Wed, 08/07/2024 - 21:52

How to report an incident

How to report an incident

The healthdata.be service (Sciensano) processes each incident report according to a Standard Operating Procedure (SOP). A public version of this SOP "HD Incident Management Process" is also available on this portal docs.healthdata.be.

To submit an incident related to registries and applications in production and facilitated or managed by Sciensano's healthdata.be service, you must first log into the HD Service and Support portal: Jira Service Management (JSM).

More info concerning how to request an account is available here.

After the login step, you will arrive at the main page of the portal

To create a ticket click on "Create a Support ticket"' on the main page.

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You will see the page below. Once you have filled in all the mandatory fields, click on "Send".

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manager Wed, 01/12/2022 - 17:20